Let’s be real, if you play golf or have been around golf courses for any period of time, you have thought at one point “why is everyone so serious, lighten up, you’re not saving lives!! Golf courses earned that feedback by not focusing on the customer or making them the priority. The common approach and business model of managing golf courses centers around upholding of the “rich tradition” of the game along with the boring, stiff and outdated rules and policies.